Return & Refund Policy
At Aesthetically Educated, the quality, safety, and integrity of the professional skincare products we provide are extremely important to us. Due to manufacturer guidelines, all product sales are final and we are unable to accept returns or exchanges. This policy helps ensure that every product sold and shipped to our clients has been properly stored, handled, and maintained according to manufacturer standards.
Services & Memberships
All services and memberships are non-refundable. Once a service or membership has been purchased, refunds will not be issued for unused, partially used, or completed services or membership benefits.
Any cancellation, rescheduling, or membership terms that may apply will be outlined separately at the time of booking or enrollment.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive an incorrect item, please contact us
within 3 days of delivery so we can review the issue.
Please provide:
- Your order number
- Photos of the product and packaging
- A photo of the product's lot number and expiration date, when applicable
- A brief description of the issue
Once your request has been reviewed, we will provide instructions regarding the next steps.
Eligible claims may be resolved with a replacement or other appropriate solution based on
product availability and manufacturer guidelines.
Why We Have a No-Return Policy
Professional skincare products must be stored and handled according to specific manufacturer standards. Once a product has left our possession, we cannot verify how it has been stored, handled, or maintained. For this reason, and in accordance with manufacturer guidelines, we are unable to accept returned skincare products for resale.
Final Sale
All skincare products, promotional items, discounted items, gift cards, services, memberships, and other purchases are considered final sale unless otherwise explicitly stated.
We encourage you to carefully review your order before completing your purchase. If you are unsure which products are right for your skin, we recommend scheduling an Aesthetically Educated Skin Consultation before purchasing.
Questions About Your Order
If you have questions regarding an order, please contact Aesthetically Educated and include your order number so our team can assist you. Email us at sales@aestheticallyeducated.com