Shipping Policy

Aesthetically Educated has partnered with Route to offer optional package protection at checkout. Route Package Protection provides additional protection for eligible orders that are lost, stolen, or damaged while in transit.

If you select Route Package Protection and your package is lost, stolen, or arrives damaged, you may submit a claim directly through Route for review and resolution.

All Route claims are subject to Route's current terms, eligibility requirements, and filing deadlines.

Aesthetically Educated currently ships within the United States only. We do not offer international shipping at this time.

Orders may be shipped using UPS, USPS, or FedEx. The carrier used for each order is selected based on the destination, package, shipping service, and other shipping considerations.

Orders are typically processed within 1–3 business days, excluding weekends and holidays. During promotions, product launches, holidays, or periods of high order volume, processing times may be extended.

Once your order has shipped, you will receive a shipping confirmation email with tracking information. Please allow up to 24–48 hours for tracking information to update after a shipping label has been created.

Estimated delivery dates provided at checkout are estimates and begin once your order has been transferred to the shipping carrier. Delivery times may vary depending on the destination and carrier.

Carrier delays may occasionally occur and are outside of Aesthetically Educated's control.

We offer complimentary standard shipping on domestic orders of $200 or more.

Orders under $200 will be charged the applicable shipping rate displayed at checkout.

If a Route-protected order arrives damaged during shipping, please retain the product, original product packaging, shipping box, and packing materials and take clear photos of the damage. This information may be required when submitting a claim through Route.

For product defects or concerns unrelated to shipping, please contact Aesthetically Educated directly so our team can assist you.

Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your information carefully before placing your order.

If you notice an error after submitting your order, contact us as soon as possible. We will make every effort to assist you; however, we cannot guarantee that an address can be changed once an order has entered processing or has shipped.

Aesthetically Educated is not responsible for packages that are undeliverable or misdelivered due to an incorrect or incomplete address provided at checkout.

Once your order ships, tracking information will be provided by email.

If tracking indicates that your package has been delivered but you cannot locate it, please check around the delivery location and with household members or neighbors. You may also contact the applicable shipping carrier for additional delivery information.

For orders protected by Route, eligible lost or stolen package claims should be submitted through Route.

Yes! Visit Aesthetically Educated to shop our professional skincare selection in person.
In-Store shopping is available Monday–Wednesday from 9:00 AM–5:00 PM.
In-Store Shopping Address: 3101 Churchill Dr Ste 105, Flower Mound, TX 75022

If you have questions about the processing or shipment of your order, please contact sales@aestheticallyeducated.com and include your order number so our team can assist you.